General terms and conditions for the online shop
Scope These General Terms and Conditions (GTC) apply to all orders and sales of products via our Okani online shop.
Contracting parties The contract is concluded between the customer and Okani, represented by [name of authorized representative] and [address of company].
Orders and conclusion of contract
- By submitting an order via our online shop, you make a binding offer to purchase the selected products.
- The contract is only concluded when we confirm your order with an order confirmation by e-mail or send the ordered products to you.
Product Presentation and Availability
- We strive to present the products in our online shop truthfully and completely. However, please note that colors and other product features may vary due to screen settings.
- All offers in our online shop are subject to change and non-binding. We reserve the right to remove products from our range or to change prices at any time without giving reasons.
Prices and terms of payment
- The prices quoted in our online shop are in the respective currency and include statutory VAT and other price components.
- Payment is usually made using the payment methods offered in the online shop (e.g. credit card, PayPal). The purchase price is due immediately.
Shipping and delivery
- Delivery will be made to the delivery address you have specified.
- You will be informed of the shipping costs and delivery times during the ordering process.
- The risk of accidental loss and accidental deterioration of the goods passes to the customer or a person authorized to receive the goods when they are handed over.
right of withdrawal
- As a consumer, you have a statutory right of withdrawal. Please refer to our cancellation policy for details.
- The right of withdrawal does not apply to individualized products or products specially made for you.
Warranty and liability
- The statutory warranty provisions apply.
- We are only liable for damage that can be traced back to intentional or grossly negligent actions on our part.
Thank you for your interest in Okani and we look forward to providing you with quality designer lamps and excellent customer service. We are always available for any further questions.
Best regards,
Your Okani team